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Diggitmobile & Diggitweb privacy policy

We ('Diggit Archaeology', the trading name of 'Databreeze Ltd.') are committed to protecting and preserving the privacy of our users. This policy sets out how we process any personal data we collect from you or that you provide to us through diggitmobile and diggitweb (together, the 'Service'). We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when using the service. By using our Service, you are accepting and consenting to the practices described in this policy.

Collection of your information

We may collect information about you in a variety of ways. The information we may collect via the Service depends on the content and materials you use, and includes:

Personal data

Personally identifiable information such as your name and email address that you voluntarily give to us when choosing to log in to the app. Please be advised that your name will be visible to anyone else within your organisation who accesses the Service.

Derivative data

Information our servers automatically collect when you access the Service, such as your native actions that are integral to the Service, including submitting records, the recorded data within these, as well as other interactions with the Service and other users via server log files.

Geo-location information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using diggitmobile, to provide location-based services and add important detail to your archaeological recording. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile device access

We may request access or permission to certain features from your mobile device, including your mobile device’s camera, microphone (if dictating information), GPS and mobile data. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile device data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push notifications

We may request to send you push notifications regarding your account or the Service. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Use of your information

Having accurate information about you permits us to provide you with a smooth, efficient and customised experience. Specifically, we may use information collected about you via the Service to:

  1. Compile anonymous statistical data and analysis for use internally.
  2. Create and manage your account.
  3. Email you regarding your account.
  4. Enable user-to-user communications.
  5. Generate a personal profile about you to make future use of the Service more personalised.
  6. Increase the efficiency and operation of the Service.
  7. Monitor and analyse usage and trends to improve your experience with the Service.
  8. Notify you of updates to the Service.
  9. Perform other business activities as needed.
  10. Request feedback and contact you about your use of the Service.
  11. Resolve disputes and troubleshoot problems.
  12. Track and analyse errors within the Service to improve its stability and performance.
  13. Respond to product and customer service requests.

Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By law or to protect rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-party service providers

We will share only the necessary information with third parties for them to perform essential services on our behalf, including payment processing, data analysis, email delivery and hosting services.

Interactions with other users

If you interact with other users of the Service within your organisation, those users may see your name, chosen profile info, and evidence of your activity.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include joint venture partners or other companies that we control or that are under common control with us.

Sale or bankruptcy

If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this privacy policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking technologies

App analytics

In addition to the information outlined in this policy, please note that we utilise Sentry error-reporting software to help us track and manage errors within Diggitmobile and Diggitweb.

We may also partner with Google Analytics through the use of first-party and third-party cookies on the Service to analyse and track users’ interactions, determine the popularity of certain content, and understand activity patterns. By using the Service, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review Google's privacy policy and contact them directly for responses to your questions.

Additionally, Diggit employs Google Cloud Platform services to provide language translation within the Service. Your use of these translation services may involve the processing of text and other data to facilitate language translation.

Your use of Diggitmobile and Diggitweb constitutes acceptance of these additional services and their associated data processing practices.

Third-party websites

The Service may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Service, any information you provide to these third parties is not covered by this privacy policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Service.

Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

Children's information

We do not knowingly solicit Personal Identifiable Information from or market to children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Options regarding your information

Account information

You may at any time review or change the information in your account or terminate your account by speaking to your organisation's systems administrator.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to troubleshoot problems, enforce our Terms of Use and/or comply with legal requirements.

Your rights - access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Diggit Archaeology, C/O Brays, Riverview Court, Castlegate, Wetherby, West Yorkshire, LS22 LE. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Opting out

To opt-out of all further contact from us and prevent our further use or disclosure of your personal information, send us an email requesting to do so. Opting out in this manner necessitates that you discontinue all use of the Service.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

(Policy last updated May 2024)